RxCollective – Frequently Asked Questions
RxCollective is a healthcare sourcing, technology, and Management Services Organization (MSO) platform serving healthcare organizations. Our platform supports pharmacy sourcing, technology infrastructure, administrative workflows, provider coordination, pharmacy coordination, and related operational services. Healthcare organizations may use RxCollective solely for pharmacy sourcing or utilize additional integrated platform services based on their needs.
We currently work with:
- Healthcare organizations, including clinics, private practices, telehealth organizations, MSOs, and other eligible healthcare businesses
- Licensed pharmacies, including specialty, compounding, retail, and mail-order pharmacies that satisfy applicable credentialing and participation requirements
- Pharmacy Sourcing: Access participating pharmacy partners through one platform
- Competitive Pricing: Access negotiated pricing available through participating pharmacy relationships
- Fulfillment Redundancy: Identify alternative participating pharmacies when availability or fulfillment issues arise, subject to applicable requirements
- Operational Efficiency: Streamline pharmacy sourcing, communications, administrative workflows, and fulfillment coordination
- Healthcare Organization Access: Increase visibility to healthcare organizations seeking pharmacy sourcing and fulfillment relationships
- Integrated Workflows: Participate in applicable sourcing and fulfillment workflows through the RxCollective platform
- Operational Insights: Access applicable order, fulfillment, and engagement information through the platform
- Transparent Relationships: Maintain control over your pharmacy's applicable services and pricing while utilizing RxCollective's technology and administrative infrastructure
Participation in RxCollective does not guarantee any particular prescription, order, or revenue volume.
RxCollective maintains compliance-focused technology, administrative, privacy, and operational infrastructure designed to support applicable healthcare requirements. Participating healthcare organizations, providers, and pharmacies remain independently responsible for the licenses, registrations, professional obligations, and regulatory requirements applicable to their respective activities.
RxCollective also maintains administrative, technical, and physical safeguards for PHI in accordance with applicable HIPAA requirements.
No. RxCollective does not practice medicine or make clinical decisions. Clinical services facilitated through the platform are provided by appropriately licensed healthcare professionals affiliated with independent professional medical entities. These healthcare professionals independently evaluate patients and make all diagnosis, treatment, and prescribing decisions.
No. RxCollective does not prescribe, manufacture, compound, or dispense medications. Prescribing decisions are made independently by appropriately licensed healthcare professionals, and dispensing and fulfillment are performed by appropriately licensed pharmacies.
RxCollective's pharmacy workflow can help identify alternative participating pharmacies when the initially selected pharmacy is unable to fulfill an order. Alternative pharmacy options are determined based on applicable factors such as licensure, patient location, pharmacy capabilities, availability, and workflow requirements. Any prescription-related changes remain subject to applicable clinical, pharmacy, and legal requirements.
Pricing available through RxCollective may reflect negotiated terms with participating pharmacy partners and applicable network arrangements. Pricing may vary based on the pharmacy, medication, formulation, quantity, service requirements, and other applicable factors. RxCollective's platform is designed to provide healthcare organizations with greater visibility into available pharmacy options and pricing.
For Healthcare Organizations:
- Tell us about your organization, services, and operational needs
- Select the RxCollective services appropriate for your organization, which may include pharmacy sourcing and additional technology or MSO infrastructure
- Complete applicable onboarding, contracting, and platform configuration
- Begin using the applicable RxCollective workflows
For Pharmacies:
- Submit pharmacy and credentialing information
- Complete RxCollective's applicable credentialing and participation review
- Complete integration and platform configuration
- Participate in applicable sourcing and fulfillment workflows
RxCollective utilizes a transparent fee structure based on the services selected by the healthcare organization. Applicable platform, administrative, or service fees are disclosed during onboarding and contracting. RxCollective does not add undisclosed markups to pharmacy medication pricing.
Yes. Healthcare organizations may use RxCollective for pharmacy sourcing and related technology and administrative workflows without utilizing the broader integrated MSO services. Available services can be configured based on the organization's operational needs.
Healthcare Organizations: Get Started
Pharmacies: Apply to the Network
Our team will review your application and reach out within 3 business days.
Have more questions? Get in touch with our team.
Contact us for a detailed consultation about your specific needs.
